Privacy Policy & Data Collection

How we collect, use, and protect your personal information

Last Updated: January 15, 2025

This policy describes how RemoteWork AU collects, uses, and protects your personal data in compliance with Australian Privacy Principles and Google Ads policies.

1. Information We Collect

We collect information to provide better services to our users and to comply with legal obligations. The types of information we collect include:

Personal Information

  • Contact Information: Name, email address, phone number when you apply for job opportunities
  • Professional Information: Resume/CV, work experience, education, skills, and qualifications
  • Communication Data: Messages, inquiries, and other information you provide when contacting us

Automatically Collected Information

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our site
  • Cookies and Tracking: We use cookies to improve user experience and analyze website traffic
  • Google Analytics: We use Google Analytics to understand how users interact with our website

Google Ads Compliance

Our data collection practices comply with Google Ads policies, including:

  • Clear disclosure of data collection purposes
  • Limited data collection to what is necessary
  • Secure data storage and transmission
  • User rights to access and control their data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To connect you with remote work opportunities and facilitate the application process
  • Communication: To respond to your inquiries and provide updates about job opportunities
  • Website Improvement: To analyze user behavior and improve our website functionality and content
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Marketing: To send you relevant job opportunities and career resources (with your consent)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to our data processing activities
  • Contractual Necessity: To fulfill our obligations in providing job matching services
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Obligation: To comply with Australian privacy laws and regulations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data in the following circumstances:

  • With Employers: Your application information is shared with potential employers when you apply for specific positions
  • Service Providers: With trusted third-party providers who assist us in operating our website and services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

International Data Transfers

As we operate in Australia but may work with international employers, your data may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place for such transfers.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Encryption: Data transmission is encrypted using SSL/TLS protocols
  • Access Controls: Strict access controls limit who can view your personal information
  • Regular Audits: We conduct regular security assessments and updates
  • Employee Training: Our staff receive training on data protection and privacy

5. Your Rights and Choices

Under Australian privacy laws and in compliance with global standards, you have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal data in certain circumstances
  • Restriction: You can request restriction of processing in certain situations
  • Objection: You can object to certain types of processing
  • Data Portability: You can request a copy of your data in a structured format
  • Withdraw Consent: You can withdraw consent at any time where processing is based on consent

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for the basic functionality of our website
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Application Data: Retained for 2 years from your last activity, unless you request deletion
  • Analytics Data: Retained for 26 months in accordance with Google Analytics policies
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Notification of Changes

For significant changes to this policy, we will provide notice through our website or by other means to give you the opportunity to review the changes before they become effective.